Conflict Management Strategies for Multinational Organizations

The Role of Conflict Management at Vodafone

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Vodafone is renowned the world over as a multinational corporation that deals in telecommunication. Because of how the organization operates in Europe, Asia, Oceania, and in Africa, one of the most rampant forms of conflict involves jurisdictional ambiguities. In the said situations, there is unclear provisions on how to perform responsibilities. Different departments end up having different goals leading to a breakdown in communication as a result of the operations in different countries and the emergent ambiguities. The combined failure in communication and unclear roles gives rise to conflict, where employees become frustrated and their productivity reduced.

In Week 9, conflict is defined as any social interaction where one entity negatively impacts on another party. In this management perspective, Vodafone’s large size creates an…