Knowledge Management System Strategy

Knowledge Management System Strategy

Existing Knowledge Assets

The need to grow the bank’s business as well as expand the services offered to the customers is the basic foundation upon which the knowledge management system structure is to be based. (Tiwana 2000) informs that business needs often lead and inform the knowledge management. Through interviews and surveys, it is possible to determine which organizational drivers are key towards the success of the knowledge management within the bank. Many times professionals confuse IT for example with being Knowledge Management. However IT is in fact a stakeholder in knowledge management, but is…