Addressing HIT Usability Challenges in Healthcare Systems

Addressing HIT Usability Challenges in Healthcare Systems

Name:

Number:

Course:

Lecturer:

Usability challenges that faced during implementation of HIT system

As a clinical administrator tasked with implementing, the case study given on new health information technology system, I faced a number of challenges during implementation process. The challenges include sophisticated user interface that is harder for users to understand, ineffective use of on-line help with context searching of different topics and poorly designed command menu structure that did not take into an account the use of short cut keys for experienced users. The system also lacked the aspect of user friendliness in terms of design skills, design terminology used as…