Cultural Transformation for Organizational Change

Cultural Transformation for Organizational Change

The journey of transformational change in New York General Hospital started when the hospital was the center piece of the severe acute respiratory syndrome (SARS) disaster. According to Hayden & Denison (2008), SARS brought trauma and tragedy to the New York General Hospital community. On the other hand, it brought the need and opportunity for the renewal and revival of the institution. In response, Colling and York (201) pointed out that New York General Hospital invested significant energy and time in building up an organizational culture where all the staff members of the institution understood that initiatives of change are created at the health care systems front lines, where the staffs…