Evaluating Challenges in ABC Airport Customer Experience

The Customer Experience at ABC Airport

By [Student’s Name]

Course Code and Name

Professor’s Name

University

City and State

Methodology

The previous chapter provided literature review of studies already conducted. In this chapter, he report will detail the type data that will be collected, how it would be collected and how it will be analyzed. This study will done in ABC airport which serves both local and international travelers

Study Design

Mixed research study design will be applied in the study. Both qualitative and quantitative research methods will be employed for this research as part of mixed study design. Although this research will be mainly quantitative in nature, open-ended questions and opportunities will also be included for more qualitative information. Qualitative research tends to investigate essential and distinctive features of actions and experiences as lived by a person. Furthermore, it aims to interpret the behavior and meanings that…