My Negative Service Encounter

Essay > Words: 393 > Rating: Excellent > Buy full access at $5

My Negative Service Encounter

After working for commonwealth bank (CBA), as a customer service representative (CSR) for six months and having undertaken all the training necessary I was very impressed with their services and affordability of the insurance, so naturally I decided to take a car insurance plan with them. Six months post my insurance cover, I had a major accident that left me carless and traumatised from the experience. This was just the beginning of my nightmare with who I thought was very reputable company. The Incident which took place in the busy month of December in 2011 left me puzzled and very disappointed at CBA.

My initial phone call to report the

Type: Essay || Words: 393 Rating || Excellent

Subscribe at $5 to view the full document.

Buy access at $5

We will write a custom sample essay on
My Negative Service Encounter
specifically for you
for only $7.00/page