How Strategic HR Management Drives Business Success

Strategic HR Management

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Table of Contents

Concept of Human resource management 4

Principles of Human Resource Management 5

Main Functions of Human Resource Management 6

Evolution of HRM 7

Evolution of HRM- The Industrial Revolution 8

Evolution of HRM – Period of Trade Unionism 9

Evolution and development of HRM- Social Responsibility 10

Evolution and growth of HRM- Scientific management 10

Evolution of Human Resource Management- Introduction to HRM 11

Models of HRM 13

Universalist Approach to Strategic HRM 13

Contingency Approach 13

Resource-based approach 13

The Fombrun, Tichy and Devanna Model 14

The Harvard Model 14

The Guest Model 15

The Warwick Model 15

Personnel Management v HRM 16

Strategic Management 17

Conclusion 19

References 20

“In any enterprise, people and the way they are managed, make the difference”.

Concept of Human resource management

Any system created to manage people is referred to as “human resources management,” which is a broad word. All the formal processes created to assist businesses in managing their stakeholders, as well as employees, are included in HRM. These include hiring & paying employees, creating jobs, and doing any other task involving workers. Recruitment, as well as compensation of employees as well as assignment of work, are the three primary responsibilities of HRM (Voegtlin and Greenwood 2016). The ultimate goal of HRM is to determine how to increase an institution’s staff’s productivity. Notwithstanding the corporate world changing at an increasingly rapid pace, the function of human resources management is not likely to change much.

Strategic HR Management

Source: http://www.themanagementskills.com

Principles of Human Resource Management

A vital component of a firm, the human resources department has seen major changes recently. It is now thought of as a way to improve businesses’ performance.

Commitment

Job security is one issue that the Human Resources (HR) department strives to address. Many employees are aware of the need to show dedication to the business and their jobs to maintain job security. The HR managers step in to implement strategies that guarantee workforce levels align with business requirements and, in the process, guarantee that employees like their long-term roles (Pham, Tučková and Jabb, r 2019). By providing frequent training, performance evaluations, as well as goal-setting exercises, the company demonstrates its long-term commitment to its staff.

Competence

One of the important factors supporting a company’s performance as well as the expansion is competence. It is a crucial factor that influences how much employees enjoy their jobs and how much the company contributes to society. The skill level of a company’s personnel determines its success rate. The Human Resources (HR) division offers a variety of training programs to maintain staff competency. It also arranges sessions for new hires to learn about the mission and objectives of the organization. One of the important factors supporting the performance of a company as well as its expansion is competence. It is a crucial factor that influences how much employees enjoy their jobs and how much the company contributes to society (Marler and Parry 2016). The skill level of a company’s personnel determines its success rate. The Human Resources (HR) division offers a variety of training programs to maintain staff competency. It also arranges sessions for new hires to learn about the mission and objectives of the organization.

Main Functions of Human Resource Management

Employee Recruitment

  • An essential phase in the recruiting process is a job analysis Before actually filling a position, an employer must determine the qualifications required for that position. This aids the employer in determining the level of education or training needed to fill the employment. Additionally, it enables companies to assess their capacity to offer staff the necessary training to enable them to carry out their tasks effectively (Markoulli et al. 2017).
  • By using recruitment and advertising strategies, sourcing implies luring workers with the needed talents. Although employee referral involves posting the job opening in the neighborhood, internal recruitment could encompass advertising within the organization itself.
  • In the selection as well as performance evaluation, candidates are assessed for their appropriateness for the position. The selection process entails evaluating an applicant’s degree of expertise, skill set, work ethic, capacity for effective communication, as well as fit within the team.
  • The next phase is onboarding when the best candidate has been chosen. This assists the new hires in contributing effectively to the team.

Employee Orientation

Development and training for employees is a crucial component of HRM. The method of making sure new hires receive the right training before they begin working for a business is known as onboarding. Employee engagement is to make sure that prospective recruits are familiar with their work responsibilities, company expectations, as well as acceptable behavior. Programs for educating employers frequently include presentations, workshops, discussion groups, tutorial videos, as well as a variety of practical exercises (Collings, D.G., Wood and Szamosi 2018). These training courses are intended to introduce new hires to the company’s culture and procedures while also equipping them with the necessary technical know-how to start successfully.

Employee Development

The goal of human resource management is to help a company’s employees grow. The objective is to help people grow so they can perform more effectively and assist the organization as a whole succeed. HR must focus on these three crucial areas: hiring, training, and pay. Finding applicants who fit the organization’s requirements is a component of recruiting (Boon et al. 2018). Giving instructions on how to do the task appropriately constitutes training. Compensation deals with matters about wages and benefits.

The term “human resource management” (HRM) refers to the process of managing human resources. The HR staff may assist businesses in creating work environments that promote productivity and employee retention in addition to overseeing the employment relationship (Brewster et al. 2016). Managers that are knowledgeable about both business and interpersonal abilities make up an efficient HR team. They might manage training activities, aid in development efforts, and assess output.

Evolution of HRM

The division in charge of upholding discipline, human resources management (HRM), has come a very long way. A relatively new phrase for managing employees in any company is HRE (Human Resources Executive). To stay up with a changing world, it is evolving right now and will continue to do so. The Development of HRM Terminology is Very Recent. It was first centered in the 1980s (Collings, Wood, and Szamosi 2018). For a very long time during the ancient period, skilled craftsmen and artisans were the main producers of goods. They were in charge of managing every procedure, generating, manufacturing, as well as selling the product.

Strategic HR Management

Source: The evolution of human resource management (Adapted from Itika (2011))

Evolution of HRM- The Industrial Revolution

The industrial revolution of the late 18th century gave birth to managers. Big enterprises did not even exist before this time since they were challenging to administer. At the time, there was a poor working atmosphere, and people put in long hours for little remuneration. In the 20th century, Frederick Winslow Taylor appeared. He researched the best ways to structure companies and concluded that there was always “one optimum way” to carry out each task to improve productivity and efficiency. Taylor narrowed in on the task at hand and categorized it into elements like job specialty. He thought that if workers could master one particular ability, they would become specialists at it and be capable of handling any assignment. But he ignored the possibility that an employee would find doing the same thing every day boring and monotonous (Helmreich, Merritt, and Wilhelm 2017). Science and technology began to be applied to all aspects of employment throughout this era.

The location of the assignment for each employee has changed from their residences to a shared location where they all carry out chores together. Production techniques changed from manual to automated. When automation was introduced, the work became so simple that even women easily complete it. Controlling industrial processes grew incredibly efficient and productive with the use of computers. Computerized processes were used to enable inventory tracking, production management, methodological control, labor control, and financial control (Jabbour and de Sousa Jabbour 2016). The need for labor has increased as a result of the development of technology. Nevertheless, because of a lack of skills, people struggle to get employment. This has caused unemployment and the emergence of a sizable population of destitute people. Additionally, automation has accelerated economic growth and development. Businesses have expanded and gotten more valuable, while people’s reliance on them has grown. Additionally, overall amount of wealth being generated significantly expanded due to commerce. Thus, it is clear that both firms and employees benefited enormously from the Industrial Revolution.

Evolution of HRM – Period of Trade Unionism

The Factory System quickly led to the formation of large employee communities who met regularly to discuss shared issues. Every employee was required to put in arduous hours of work in hazardous conditions for essentially no pay. This inspired the employees to band together and show the firm how valuable and important they are. They employed a variety of tactics, including picket lines, strikes, walkouts, slowdowns, boycotts, as well as sabotage. In some instances, even violence was used (Mynzhanova and Sailaubekov 2020). But since the factories would have shut down without the Workers, this was a huge success. Every demand made by the Workers had to be taken into consideration by the Employers. To cope with the changing working habits, research compensation, and benefits, & pay closer attention to each person’s demands, new departments were created.

Evolution and development of HRM- Social Responsibility

As was previously mentioned, early employers failed to take into account the requirements and needs of their workforce. Over time, they came to appreciate the value of each person and began giving them what they were due. Companies started establishing a supportive work environment where employees were happy and produced more. Child labor has been prohibited (Wright and Ulrich 2017). The necessary operating procedures for the machines were taught to the workers. The staff was motivated to be more efficient by receiving more pay and improved working conditions, which then in turn helped the business thrive.

Evolution and growth of HRM- Scientific management

1900 marked the beginning of the scientific management era, which peaked about 1930. The way businesses operated underwent a significant transformation. The emphasis was switched from human labor to automation to enhance workflow. Instead of concentrating on what needed to be done right away, managers were preoccupied with making plans for the future. The employees may be liberated from monotonous activities and return to what they performed best by implementing new technology. Employees were no longer concerned that mistakes would cost them their jobs. Alternatively, they may focus on improving their performance. As a result, people were more productive, produced higher-quality work, and, therefore, made more money.

Lack of subject matter knowledge hurt both the individual and the company’s credibility. The only way to remedy this, according to Taylor, is to hire the best candidate. Businesses were able to boost their output by providing fit employees with the appropriate tools. This was accomplished by providing the workers with excellent financial incentives and raises in pay (Macke and Genari 2019). The award is, a good appraisal system, implemented to raise staff morale. This inspired workers to put in more effort to receive better compensation.

  • The tasks that need to be completed and the resources that can be used to fulfill them are determined via scientific task strategic planning. It should specify who might perform the work as well as how long each task should take. Any specific preparations required prbeforehe the project’s launch must also be addressed in the plan. The strategy must also include steps for tracking the development and fixing issues.
  • Time- and motion-based research was conducted to lessen the amount of time required to execute a certain task. These studies aid in determining how long it takes to complete a particular task. The very same research was carried out in various departments, and the findings revealed the differences between them. Similar research on fatigue has been done, and the findings were encouraging.
  • To guarantee that staff is aware of the goals & objectives, several criteria were established in advance. Additionally, it was used to improve work quality while also avoiding resource waste.
  • Compensation was established depending on work performed in the shortest amount of time to guarantee that employees are giving their all and are not attempting to abuse the resources. Accordingly, a worker who completes the entire job on time is paid more than a worker who does not complete the task by the deadline (Haddock-Millar, Sanyal, and Müller-Camen 2016). Employees experience a sense of healthy competition as a result, which encourages them to put forth their best efforts to earn the highest possible wage.

Evolution of Human Resource Management- Introduction to HRM

The techniques employed to maintain the business’s smooth operation must change over time. With the advent of contemporary technology, a better system was needed to properly manage the workforce. The idea of human resource management evolution has expanded over time and is still doing so. Increasing productivity and efficiency in an organization can be accomplished by integrating HR administration (Haddock-Millar, Sanyal, and Müller-Camen 2016). An individual can no longer manage all of the administrative responsibilities for everyone in the business due to the growing number of firms and their employees, necessitating the advent of HRM. Many businesses are fully utilizing the advantages of human resource management and are happy with the results. A single employee is unable to fulfill all of the administrative responsibilities for every employee in the company mainly due to the increase in both the number of businesses and their employees.

  • There are several work prospects in the modern global economy. Companies are working hard to find people to fill open positions. To succeed, each role demands a particular skill set. It is the responsibility of human resources to locate qualified candidates for these positions.
  • New hires frequently arrive at work with great expectations about their potential. A training program was developed by management and human resources (HR) to familiarize everyone with the firm’s policies and procedures (Collings, Wood and Szamosi 2018). In order for new employees to adapt to their expectations, HR also discusses the way systems function within the company.
  • The most crucial responsibility of an HR department is to make sure that no employee leaves the company over unhappiness. Additionally, they provide praise and awards to make the staff members feel good about themselves. Additionally, they plan a variety of events to keep everyone interested and inspired. This encourages employees to work for the company for long periods.

As a result, HRM (Human Resource Management) has advanced considerably. Human resource management is an essential component of any company nowadays. The development of software as well as technologies significantly simplified personnel management.

Models of HRM

Universalist Approach to Strategic HRM

There is no single best approach, according to the “universalist” perspective. HRM practices and business strategies don’t always coincide. The “contiguity” perspective emphasizes how HRM policies and initiatives align with company strategies (Cooke 2018). The “configurational” perspective postulates an interaction between internal and external surroundings as well as corporate strategy, which indicates that depending on the organizational context, strategic plans & HR policies influence one another (Al Ariss and Sidani 2016).

Contingency Approach

The contingency method is a management strategy that prioritizes flexibility and responsiveness. Instead of attempting to push one’s opinions on subordinates, a manager should give staff members the freedom to develop their approaches based on the situations they find themselves in (Guest 2017). Additionally, managers must be open to adapting their practices to the shifting conditions in which they operate. Furthermore, managers must motivate employees to learn new technologies and methods into these abilities to enhance productivity.

Resource-based approach

According to resource-based theory, a corporation’s investment in its employees increases its value to the organization. The longer-term objective is to “create businesses that are more intelligent and adaptable than their competitors.” The goal of this strategy is to increase the organization’s intellectual or human capital. Businesses’ expertise has evolved into a clear competitive advantage for those marketing goods and services (Yuniarsih and Sugiharto 2016). The problem for businesses is to ensure they accept, reward, & retain the highly qualified workers they need to achieve their strategic goals. The company’s core competencies & assets could provide much more reliable foundations on which to build its character whenever the external environment is unpredictable. As a result, defining a company by considering of w it is capable achieve provides a more solid foundation for strategy than defining it in terms of the needs (such as markets) that the firm strives to meet. Employees’ distinctive skills, such as exceptional performance, efficiency, adaptation, elasticity, as well as the ability to give high-quality, individualized client care, are methods in which people provide the essential components in creating a company’s current competitive position (Collins 2021). In Totisfy customers and clients, people also hold the key to managing crucial external connections, and cross-functional dependencies, including interdependencies.

The Fombrun, Tichy and Devanna Model

It, the very first paradigm, concentrates on just four functions as well as how they connect. Selection, assessment, growth, and incentives are among the four tasks. It is reasonable to anticipate that these four aspects of human resource management will influence how well an organization performs (Uysal 2020). The Fombrun model is lacking because it focuses solely on four human resource functions while ignoring all environmental and contingency factors that may have an impact on these functions.

The Harvard Model

According to the Harvard model, human resource management (HRM) consists of six key elements: stakeholders, interests, situational factors, policies, results, as well as feedback loops. Employees, clients, suppliers, shareholders, the government, labor unions, neighborhood associations, and other parties who have an impact on or are impacted by an organization’s operations are stakeholders. Interests are the things that spur individuals or groups to action. Individual actors’ behaviors can be influenced by situational factors. Policies are regulations that control behavior within a company (Brewster and Hegewisch 2017). Results reveal what transpires once the outcome is realized. Feedback loops entail comparing outcomes to objectives and intentions. Complex relationships exist between these components. The causal connections between these aspects are not described by the model. The fact that modifying one part of the system may have an impact on another, creating new opportunities or difficulties, is a good illustration of how complex the system is.

The Guest Model

David Guest created another HRM paradigm in 1997, claiming it to be far better than the others. The specifics will support the assertion. According to this paradigm, the HR manager starts with specific tactics that call for specific behaviors and, when followed, produce results. Rewards based on behavior, productivity, & money are some of these consequences. The Guest Model was created to assist corporations in comprehending how staff members impact revenue (Katou 2017). Recognizing that human capital promotes company performance and that those outcomes drive financial results, is the first step in the process. The Guest Model also demonstrates the reciprocal relationship between intellectual capital and financial outcomes; human capital influences financial outcomes, and vice versa. The Guest Model also highlights the interdependence of the three variables—HR strategy, Human resources practices, as well as HR outcomes—while financial results rely on employee behavior, which is influenced by aspects like employee dedication, excellence, adaptability, and transparency, among others (Bao et al. 2021).

The Warwick Model

Hendry and Pettigrow, two professors at the University of Warwick, created this concept more than 20 years ago. The idea behind the concept was to combine the external world with how a firm operates internally and how its workers fit into those systems. The original approach was primarily concerned with determining what would encourage an employee to remain with a business & how they might manage themselves most effectively in certain settings. The model is still expanding and changing now as applications, as well as perspectives, are added (Stahl et al. 2020). In addition to the guest model, the Warwick model also considers company strategy, HR policies, the internal and external environment within which these events take place, the mechanism through which these processes happen, and interactions between changes in context and content. The fact that it recognizes and clarifies the significance of environmental influences on HRM is a strength. It demonstrates the connections between environmental and external forces and describes how HRM adjusts to variations in the environment (Tambe, Capp,elli and Yakubovich 2019).Firms that successfully connect their internal and external environments would experience performance and growth.

Personnel Management v HRM

The term “human resources” (HR) refers to all employees, encompassing executives, and administrators, including members of staff. Management of human resources concentrates on the individual side of things whereas personnel management addresses legal concerns about employees. The hiring of new personnel, employee salary, benefits, plus development and training are a few examples (Ahammad 2017). Talent management, organizational performance, long-term planning, including performance appraisal are also included in HR.

It is believed that managing people is much more administrative in nature. In essence, personnel management looks after the workers, their wages, and employment laws. Human resources management, on the other hand, focuses on managing the personnel and helps an organization succeed (Fedotova, Tikhonov, and Novikov 2018). Compared to personnel management, HRM is discussed in considerably more detail. It involves creating a team of workers for a business.

Today the world, where information technology is so prevalent, makes efficient people management crucial. The basic goal of personnel management is to employ competent people who can carry out particular jobs effectively. Employing people is only one part of the equation; another is inspiring them to give their best efforts and feel valued. The goal of human resource management is to create and put into place policies and processes that support organizational goals (Šafránková and Šikýř 2018). A manager needs to make sure that the people he hires share his vision and objective. A company needs leaders who can put in place the proper policies and processes to boost output and performance.

Compared to personnel management, HRM is more active. In contrast, personnel management focuses on managing and sustaining the workforce (Mironova et al. 2017). HRM is associated with imagining and anticipating organizational demands, with continuously reviewing and modifying the current HR system to satisfy those needs as well as to prepare for any possible developments to an organization’s strategy.

Strategic Management

It has been said that a company and its employees are its most valuable asset. To ensure that employees perform at their peak, efficient people management is crucial. Because of this, HR managers need to go above and above to give their staff members opportunities for training and growth (Boon et al. 2018). They will be able to perform better and be more productive as a result of this. Companies must also try to give their workers a nice work environment. Not only will this enhance employee motivation, but it will also contribute to higher levels of general worker satisfaction. Strategic human resource management is the method of arranging, employing, and managing the human resources of an organization to achieve the goals of the business, according to Wright and McMahan (1992). Devanna et al. (1981), Jim Walker (1980), & Devanna et al. (1988) all place a strong emphasis on the need for human resources to be in line with business strategy.

Strategic HR Management

Source: Strategic human resource management (Hilton)

Integrating organizational structure, technologies, including procedures with the selected strategy is the focus of strategic implementation. It involves making choices regarding how to align strategy with organizational structures, establishing organizational leadership that is appropriate to the strategy, and assessing how well it works to achieve organizational goals (Delery and Roumpi 2017). The process of developing, putting into practice, and assessing a corporate strategy to achieve organizational goals is known as strategic management.

Don F. Harvey asserts that “Strategic Management” refers to the collection of managerial actions and choices that influence an organization’s ultimate performance. A company and its employees are key to its success. Accordingly, the development, motivation, and maintenance of these individuals within the organization have a significant impact on the success of the latter (Kianto, Sáenz and Aramburu 2017). Therefore, strategic human resource management (HRM) refers to a strategic assessment of HR functions about the organization’s business functions.

Conclusion

Lastly, paper could be concluded by stating that managing an organization’s employees is known as human resource management. Organizations can use it to improve organizational effectiveness, develop and retain skilled personnel, and plan strategically. Value creation for the organization and the individual employee is the goal of human resource management. At the most general level, the word “human resource” refers to the whole of all human qualities that every person possesses. It included aptitudes, originality, mental and physical stamina, and other psychological components. All employees in a company, including managers, executives, employees, and owners, as well as those responsible for putting barriers in the way of organizational objectives, are considered human resources at the organizational level. In a nutshell, it entails everyone offering their services to help the business reach its objectives.

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